Meet Our Staff

Customer Service
Kevin Young
Kevin Young
Customer Care Lead
Kevin Young
Customer Care Lead
Phone ext. 1932

Kevin is a 12½ year Army Vet, having served one tour in the desert in support of Operation Enduring Freedom/Iraqi Freedom. Kevin has been with Kelli's since the end of April 2011.

Kevin started off in our Customer Service team as one of our web processors.

Tiffany Arevalo
Tiffany Arevalo
Customer Care Specialist
Tiffany Arevalo
Customer Care Specialist
Phone ext. 1948

Tiffany joined the Kelli's team in 2016.

Amber O’Halloran
Amber O’Halloran
Customer Care Specialist
Amber O’Halloran
Customer Care Specialist
Phone ext. 1926

Amber joined the Kelli's team in 2021.

Emily Segura
Emily Segura
Customer Care Specialist
Emily Segura
Customer Care Specialist
Phone ext. 1916

Emily joined the Kelli's team in 2021.

Michelle Whitlow
Michelle Whitlow
Customer Care Specialist
Michelle Whitlow
Customer Care Specialist
Inside Sales
Tonia Sherrill
Tonia Sherrill
Director of Sales
Tonia Sherrill
Director of Sales
Phone ext. 1901

Tonia joined the Kelli's team in 2015.

Bob Forrest
Bob Forrest
Customer Advisor
Bob Forrest
Customer Advisor

Bob joined Kelli’s in February 2013. He has lived in Texas for 35+ years. His background had been in the financial industry for over 20 years. He enjoys building good customer relationships through listening to customers, finding solutions and attempting to exceed the client’s expectations every time.

Brooklyn Garner
Brooklyn Garner
Customer Advisor
Brooklyn Garner
Customer Advisor

Brooklyn joined the Kelli's team in 2018.

Taiye Idowu
Taiye Idowu
Customer Advisor
Taiye Idowu
Customer Advisor
Phone ext. 1959

Taiye joined the Kelli's team in 2021.

Albert Jones
Albert Jones
Customer Advisor
Albert Jones
Customer Advisor
Phone ext. 1914

Albert joined the Kelli's team in 2020.

Thomas Kelly
Thomas Kelly
Customer Advisor
Thomas Kelly
Customer Advisor

Thomas came on board with Kelli's in 2018.

Lauren Krouse
Lauren Krouse
Customer Advisor
Lauren Krouse
Customer Advisor
Phone ext. 1953

Lauren came on board with Kelli's in 2021.

Michele Rosenfeld
Michele Rosenfeld
Customer Advisor
Michele Rosenfeld
Customer Advisor
Phone ext. 1965

Michele joined Kelli's in March 2017. Michele comes to Kelli’s with 6 years in furniture sales and, in the past, owned her own business with her husband for 30 years. Michele was also a Pre-school teacher for 10 years. Originally from Plano, Michele graduated from North Texas State College with a Bachelor’s in Business Administration. Matthew, Megan, and Morgan are Michele’s three children and she also has a Chihuahua named Coco. In her spare time, Michele enjoys walking.

Larry Schwet
Larry Schwet
Customer Advisor
Larry Schwet
Customer Advisor
Phone ext. 1961

Larry is delighted to be with Kelli’s! He was with Mike Feinberg Wholesale for 40+ years, so definitely has a wealth of experience with both Kelli’s products and many of their customers. Dallas has quickly become a second home to Larry, although his home & family still reside in Pittsburgh! And, of course, Larry’s religion is the Pittsburgh Steelers!

For those of you who Larry hasn’t met yet, he looks forward to serving you in the future.

Bruce Thomas
Bruce Thomas
Customer Advisor
Bruce Thomas
Customer Advisor
Phone ext. 1970
 

Bruce joined Kelli’s in 2013, bringing 20 years of sales experience. He loves working with customers and building new relationships. On a personal note: Bruce enjoys traveling and spending time with family, friends and his Jack Russell Terrier, Porter.

Lora Vaughan
Lora Vaughan
Customer Advisor
Lora Vaughan
Customer Advisor
Outside Sales
Jason Britt
Jason Britt
Outside Account Executive
Jason Britt
Outside Account Executive

Jason has been with Kelli's since March 2013, and brings with him 21 years of experience in the gift shop industry. He loves the everyday interactions with customers and is willing to go out of his way to help them with anything they might need. He has covered South Carolina, parts of North Carolina, and parts of Georgia for his entire career. If you ever need anything or have any questions, please feel free to call or email anytime!

He, his wife, and their three children reside in Lexington, South Carolina. When he has the rare chance, he can be found on the golf course!

Natalie Wriston
Natalie Wriston
Outside Account Executive
Natalie Wriston
Outside Account Executive

Natalie came on board with Kelli's in 2018.

Creative Team
Erin Boyle
Erin Boyle
Creative Director
Erin Boyle
Creative Director
Phone ext. 1913

Erin came to Kelli’s in January 2017 with 20 years in the Design/Advertising Industry. Erin received her education in Graphic Design from Western Kentucky, and she graduated with her BFA Communications Design from Texas State University. In her spare time, Erin loves to paint, create with her kids, spend time with family & friends, and she also started a Traveling Paint Party business with her daughter four years ago. Erin has been married for sixteen years to her husband Casey. They have 2 children, Delani and Aiden. The family has 2 dogs, a Miniature Dachshund named Lucy and an Australian Cattle dog mix named Marley.

Paige Chapman
Paige Chapman
Creative Assistant
Paige Chapman
Creative Assistant

Paige joined Kelli’s in 2021.

Jeff Johnston
Jeff Johnston
Digital Content Manager
Jeff Johnston
Digital Content Manager
Phone ext. 1925

Jeff joined Kelli’s in 2021.

Tina Stringer
Tina Stringer
Graphic Administrator
Tina Stringer
Graphic Administrator
Phone ext. 1957

Tina joined Kelli’s in 2012, bringing with her extensive experience in office management and administration. She has a wide variety of responsibilities at Kelli’s; foremost is assisting in the Creative department with the creation and production of sales catalogs and flyers.

Laci Villarreal
Laci Villarreal
Photographer
Laci Villarreal
Photographer

Laci joined the Kelli's team in 2019.

Purchasing Team
Caleb Chandler
Caleb Chandler
Director of Supply Chain
Caleb Chandler
Director of Supply Chain

Caleb joined the Kelli's team in 2019.

Willie Houghton
Willie Houghton
Purchasing Manager
Willie Houghton
Purchasing Manager

Willie joined the Kelli's team in 2019.

Patti Davis
Patti Davis
Purchasing Analyst
Patti Davis
Purchasing Analyst
Phone ext. 1938

Patti joined the Kelli's team in 2021.

Accounting Team
Niki Fontaine
Niki Fontaine
Accounts Receivable Manager
Niki Fontaine
Accounts Receivable Manager
Phone ext. 1906

Niki manages the Accounts Receivable department, and has been with Kelli's since day two in year 2000! She says, "I've really enjoyed watching the company grow, and without a doubt, the best part has been talking to our wonderful customers over the years."<

An avid reader, she enjoys collecting books, art and retro pottery. Niki and her hubby share their home with five rescued pets.

 
Chen Gu
Chen Gu
Senior Accountant
Chen Gu
Senior Accountant
Phone ext. 1907

Chen started with the company in 2020.

Mark Rojas
Mark Rojas
Senior A/P Specialist
Mark Rojas
Senior A/P Specialist
Phone ext. 1912

Mark started with the company in 2021.

Angela Roth
Angela Roth
A/R Specialist
Angela Roth
A/R Specialist
Phone ext. 1955

 

Kim Wickware
Kim Wickware
A/R Specialist
Kim Wickware
A/R Specialist
Phone ext. 1962

Kim joined Kelli’s in December of 2006: the temp who never wanted to leave. She is the assistant to the Accounts Receivable Manager and is happy to help with your accounting questions.

Kim ALWAYS stays busy. She and her husband work the box office for local theater companies, and her eBay and Amazon obsessions are subsidized by cake decorating business! Her other loves are books and her furbabies Lola and Ludo.

Warehouse Team
Joe Rector
Joe Rector
Production Manager
Joe Rector
Production Manager
Phone ext. 1964

 

Cody Myers
Cody Myers
Operations Manager
Cody Myers
Operations Manager
Phone ext. 1905

 

Edgar Ortiz
Edgar Ortiz
2nd Shift Supervisor
Edgar Ortiz
2nd Shift Supervisor
Phone ext. 1931

Edgar joined Kelli's in 2021.

Yvonne Preisman
Yvonne Preisman
Gift Designer
Yvonne Preisman
Gift Designer
Phone ext. 1910

Yvonne joined Kelli's in 2021.

Larry Steen
Larry Steen
Receiving Supervisor
Larry Steen
Receiving Supervisor
Phone ext. 1905

Larry joined Kelli's in 2020.

Michael Wall
Michael Wall
Operations Supervisor
Michael Wall
Operations Supervisor
Phone ext. 1902

Michael joined Kelli's in 2021.

Kelli's Warehouse Handlers
Material Handlers
 
Material Handlers

With thousands of items and hundreds of orders per day, one can imagine the flood of work that flows thru our distribution center on a daily basis. Every day, material handlers are responsible for picking, packing, and shipping orders with the upmost accuracy and speed. Picking orders is no small task and Kelli’s pickers recognize the level of satisfaction our customers demand!

Kelli's Warehouse Production Team
Production
 
Production

Kelli’s team of assemblers is responsible for making the widely loved Kelliloons, announcements ribbons, balloon bouquets, and much more! Their artistic passion can be seen in each piece they produce. We hope these hand assembled pieces put a smile on your customers face!

Kelli's Warehouse Receiving Team
Receiving
 
Receiving

To maximize warehouse space and allow our material handlers to be as efficient as possible, Kelli’s distribution center operates 18 hours per day. The night crew is largely responsible for checking-in and stocking all of the inbound freight. With hundreds of vendors all across the nation, the daily volume of freight can be overwhelming. Checking in merchandise, breaking it down into small sellable units and stocking it are key elements to serving our customer’s needs.

Management Team
Layton Burlison
Layton Burlison
Chief Financial Officer
Layton Burlison
Chief Financial Officer
Phone ext. 1927

Layton joined Kelli's in 2021.

Trisha Carney
Trisha Carney
HR Manager
Trisha Carney
HR Manager
 
Phone ext. 1958

Trisha joined Kelli's in 2018.

Mike Carter
Mike Carter
Vice President of Sales
Mike Carter
Vice President of Sales
Phone ext. 1920

Mike joined the Kelli's team in 2020.

Brian Estabrook
Brian Estabrook
Director of Operations
Brian Estabrook
Director of Operations
Phone ext. 1908

Brian joined Kelli's in 2018.

Robert Rosenthal
Robert Rosenthal
Director of New Business Development
Robert Rosenthal
Director of New Business Development
Phone ext. 1937

Robert joined Kelli's in 2021.

Curt Treece
Curt Treece
Database Developer
Curt Treece
Database Developer
 
 
Phone ext. 1933

Curt joined the Kelli’s team in January 2020.

Executive Team
Mike Cohen
Mike Cohen
CEO
Mike Cohen
CEO
 
Phone ext. 1922
Lori Cohen
Lori Cohen
VP of Purchasing
Lori Cohen
VP of Purchasing
 
Phone ext. 1924
Justin Cohen
Justin Cohen
President
Justin Cohen
President
 
Phone ext. 1956

At Kelli’s we consider ourselves a small “family” working together to earn your business every day. Most of my time is spent behind the scenes making sure we fulfill our promises to you. It’s imperative that we continue to invest and improve as a company so that we can continue to offer quality goods and services and ultimately be of value as a vendor. We constantly explore and implement new opportunities in hopes of exceeding your expectations. I always welcome customer feedback, which helps move us in the right direction. From day one, Kelli’s was built on customer service and we intend to keep it that way.

On a personal note, I was born and raised in Dallas. I grew up in the hospital gift shop market. When I am not immersing myself at Kelli’s, I bleed Orange for the Texas Longhorns!